CRUISEWIRE LLC

CRUISEWIRE.COM PRIVACY POLICY

Effective Date: January 15, 2018

CruiseWire.com (“CruiseWire”) is a subsidiary organization under the ownership of CRUISEWIRE LLC, (“CruiseWire”, “we”, “Company”, “our”, or “us”), a Florida limited liability company. This Privacy Policy is governed by our Terms of Service. The terms "you," "your," "yours", “user”, “users” and "Customer" refer to the customer/purchaser utilizing our Website. The terms "Site", "Website", "Application", “App”, "Product", “Services” and "Service" refer to the web site and services provided by CruiseWire.

This Privacy Policy is a binding contract between you and CruiseWire LLC.

BY USING THIS WEBSITE, YOU AGREE TO BE BOUND BY THIS PRIVACY POLICY. IF YOU DO NOT WISH TO BE BOUND BY THIS PRIVACY POLICY, PLEASE EXIT THE WEBSITE NOW. YOUR REMEDY FOR DISSATISFACTION WITH THIS SITE, OR ANY PRODUCTS, SERVICES, CONTENT, OR OTHER INFORMATION AVAILABLE ON OR THROUGH THIS SITE, IS TO STOP USING THE WEBSITE AND/OR THOSE PARTICULAR PRODUCTS OR SERVICES. YOUR AGREEMENT WITH US REGARDING COMPLIANCE WITH THIS PRIVACY POLICY BECOMES EFFECTIVE IMMEDIATELY UPON COMMENCEMENT OF YOUR USE OF THIS SITE.

This Privacy Policy is effective as of January 15, 2018. We expressly reserve the right to change this Privacy Policy from time to time without notice to you. You acknowledge and agree that it is your responsibility to review this website and this Privacy Policy from time to time and to familiarize yourself with any modifications. Your continued use of this website after such modifications will constitute acknowledgement of the modified Privacy Policy and agreement to abide and be bound by the modified Terms of Service.

INFORMATION COLLECTION

We collect information from you when you register on our website, book a cruise or by contacting us through our Contact page. The information we collect may include, but is not limited to the following: full name, email address, date of birth, phone number, billing address, country of citizenship and credit card information.

Similar to most websites, we also gather certain information automatically. This information may include Internet Protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, the files viewed on our website (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, and/or clickstream data to analyze trends in the aggregate and administer the site.

USE OF INFORMATION COLLECTED

We may use your personally identifiable information to respond to customer service requests, process cruise bookings, calculate / process earned cash back rewards, facilitate billing processes and administer your account / cruise bookings. We may use your personal information to contact you with marketing or promotional offers that may be of interest to you. We may contact you regarding scheduled maintenance, billing issues or general account administration issues.

CruiseWire does not rent or sell personal information it collects about you to or with third parties. Information collected from you is only used to complete and support your purchases from CruiseWire and use of the CruiseWire Website and to comply with any requirements of law. CruiseWire may disclose personal information if required to do so by law, such as to comply with a subpoena or other legal process, and/or when we believe in good faith that such action is necessary to (1) conform to the edicts of the law or comply with legal process served on CruiseWire or this web site; (2) protect and defend the rights or property of CruiseWire; or (3) act in urgent circumstances to protect the personal safety of users of CruiseWire, its web sites or the public, investigate fraud or respond to a government request. If CruiseWire should ever file for bankruptcy or merge with another company, we may sell the information you provide to us on this Website to a third party or share your Personally Identifiable Information with any company with whom we merge for the sole purpose of continuing the services provided by the CruiseWire Website and in accordance with the same or substantially similar privacy policy outlined hereunder.

INFORMATION SHARING WITH SERVICE PROVIDERS

We may share your information with third parties who provide services on our behalf to help with our business activities. These companies are authorized to use your personally identifiable information only as necessary to provide these services to us. These services may include providing customer service, facilitating the transmission of passenger / billing information to cruise lines and processing payments for cruise bookings.

DATA RETENTION

We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

SECURITY

The security of your personal information is extremely important to us. We follow generally accepted standards to protect the personal information submitted to CruiseWire, both during transmission and once it is received. If you have any questions about the security of your personal information, you may contact us at Support@CruiseWire.com.

INTERNATIONAL TRANSMISSION

Personal Information collected on this website may be stored and processed in the United States or any other country in which CruiseWire or its affiliates, subsidiaries or agents maintain facilities, and by using this website, you consent to any such transfer of information outside of your country.

CHILDREN’S PRIVACY

We do not knowingly collect personal information from children under the age of 16. All passenger information for children under the age of 16 must be provided by a Parent or Legal Guardian. If we learn that a child under the age of 16 has directly provided information to CruiseWire, we will delete that information from our systems immediately. Any person who provides their information to CruiseWire through the Account Login page, Signup Page, Booking Checkout Pages or any other part of the CruiseWire Website represents to CruiseWire that they are 16 years of age or older.

COOKIES

A cookie is a piece of data stored on users' computers tied to information about the users. We use cookies to improve our Website and make it easier to use. Cookies permit us to recognize users and avoid repetitive requests for the same information. We mostly use "session cookies" that are automatically deleted after each visit. Cookies from our Website cannot be read by other Sites. Most browsers will accept cookies unless you change your browser settings to refuse them. Use of a cookie is not linked to any personally identifiable information while on the Website except if users choose to store their user names and passwords so that users do not have to enter it each time they access their account. CruiseWire and its partners use cookies or similar technologies to analyze trends, administer the website, track users' movements around the website, and to gather demographic information about our user base. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our Website or Service. Our third-party advertisers have their own privacy policies which you should consult. In order to create a user-friendly experience, some of our third-party promotions and advertisements are designed to automatically transmit users' information onto the third party's landing page when users chooses to "click" upon a third party's advertisement or promotion.

ADVERTISING

We partner with third party vendors to facilitate remarketing advertising. We and third-party vendors, including Google, use first-party cookies and third-party cookies together to inform, optimize, and serve ads based on someone's past visits to our website. Our third-party partners may use cookies or similar technologies to provide you advertising based on your browsing activities and interests. If you wish to opt out of interest-based advertising, click http://preferences-mgr.truste.com [or if located in the European Union click http://www.youronlinechoices.eu]. Please note you will continue to receive generic ads.

SECURITY

CruiseWire takes every reasonable precaution to protect its users' information. When our registration / booking forms ask users to enter their personally identifiable information, that information is protected with encryption software called SSL. Any activities after you log into your account are also encrypted with SSL.

While we use SSL encryption to protect personally identifiable information online, we also employ security measures to protect user-information off-line. All of our users' information, not just the personally identifiable information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, a Customer Service representative) are granted access to personally identifiable information. The CruiseWire servers that store personally identifiable information are located in a secure environment.

MOBILE DISCLOSURES

When you download and use our Services, we automatically collect information on the type of device you use, operating system version, and the device identifier (or "UDID").

We use mobile analytics software to allow us to better understand the functionality of our Mobile Software on your phone. This software may record information such as how often you use the application, the events that occur within the application, aggregated usage, performance data, and where the application was downloaded from. We do not link the information we store within the analytics software to any personally identifiable information you submit within the mobile application.

PRIVACY POLICY CONSENT

By using this Website, you agree to this Privacy Policy. This is our entire and exclusive Privacy Policy and it supersedes any earlier version. Our Terms of Service take precedence over any conflicting Privacy Policy provision. We may change this Privacy Policy by posting a new version of this Privacy Policy on this Website.

LEGAL DISCLAIMER

This Website operates "AS-IS" and "AS-AVAILABLE," without liability of any kind. We are not responsible for events beyond our direct control. This Privacy Policy is governed by the laws of Florida, excluding conflicts of law principles. Any legal actions against us must be commenced in Florida within one (1) year after the claim arose, or such action(s) will be barred.

CONTACT INFORMATION

If you have any questions, comments, or concerns regarding this Privacy Policy or our Service, you may contact us at Support@CruiseWire.com.